
Frequently asked questions
All FAQsHow long does delivery take?
Orders are processed within 1–3 days. After that, delivery within Australia usually takes 5–7 days. Shipping is free on orders over $79 AUD.
Can I return my order?
Yes. Our refund policy lasts 30 days from the day you receive your item. Please email info@aussiejewellery.com first so we can arrange the return.
Do I get a free mystery gift?
Yes! Every order of $100 AUD or more automatically includes a free mystery gift. It is added to your cart for you.
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Free shipping over $79 AUD
Delivery within Australia usually takes 5–7 days.
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Gift box and message card included
Every piece arrives ready to give.
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Free mystery gift over $100 AUD
Spend $100 AUD or more and a surprise is added to your cart.